Privacy policy

Privacy Policy Last Updated: September 13, 2026

Overview Nexora Shop ("we", "us", "our") operates this store at www.nexoraprimestore.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

Personal Information We Collect We may collect the following information:

  • Contact details — name, email address, phone number, billing and shipping address
  • Payment information — credit/debit card details, transaction history (processed securely via Shopify Payments)
  • Account information — username, password, preferences
  • Device & usage data — IP address, browser type, pages visited, cookies
  • Communications — messages or inquiries you send us

How We Use Your Information We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and receipts
  • Provide customer support
  • Send marketing communications (you may opt out at any time)
  • Improve our website and shopping experience
  • Comply with legal obligations and prevent fraud

Sharing Your Information We do not sell your personal information. We may share it with:

  • Shopify — our e-commerce platform provider
  • Payment processors — to securely process transactions
  • Shipping carriers — to fulfill and deliver your orders
  • Marketing partners — for advertising purposes (you may opt out)
  • Legal authorities — when required by law

Your Rights Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Data portability
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at aan0494949@gmail.com.

EU/EEA Residents If you reside in the European Union or European Economic Area, you have additional rights under GDPR, including the right to object to processing and withdraw consent. We rely on Standard Contractual Clauses for any international data transfers.

Cookies We use cookies to enhance your browsing experience and for analytics. You may disable cookies in your browser settings, though some features may not function properly.

Data Retention We retain your personal information as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us 📧 aan0494949@gmail.com 📞 +1 (416) 992-6614 📍 33 Marvin Avenue, Oakville, Ontario L6H 0Z6, Canada